Daily Archives September 17, 2011

Netflix Angers, Loses Customers

Will it make a difference?

Netflix sent an email out to current customers announcing a change in terms of service that would also change plan pricing and introduce a new “streaming only” plan. Netflix’s blog, however, intimated the price changes were actually a reduction in price when compared to current plans.

The video giant’s blog read, “These plans offer our lowest prices ever for unlimited DVDs ‘” only $7.99 a month or our 1 DVD out at-a-time plan and $11.99 a month for our 2 DVDs out at-a-time plan.”

But customers weren’t fooled.

With the previous Netflix DVD plans, the unlimited st...

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